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What rider type is the ST5+ designed for?


The ST5+ is designed for daily transportation, long commutes, errands, shopping trips, and recreational exploration. Its upright but sporty geometry offers a comfortable riding position without making the bike feel slow or cumbersome.

With electric assistance, integrated accessories, and practical cargo capability, the ST5+ is suitable for both newer riders and experienced cyclists seeking a dependable everyday e-bike.

What is the weight limit for the ST5+?


The ST5+ has a maximum total load capacity of 330 lbs (150 kg). This includes the rider and everything carried on the bike, including clothing, accessories, bags, rack-mounted cargo, and other equipment.

The rear rack and any installed accessories may have their own lower load limits, which must also be followed. Exceeding the bike’s total capacity can affect handling, braking, and component durability.

Is the ST5+ compatible with fenders and a rear rack?


The ST5+ comes equipped with full-coverage alloy fenders and an MIK-HD rear rack.

The fenders provide additional protection from water and road debris, while the rack supports compatible MIK accessories and cargo solutions. Always secure cargo properly and follow the rack manufacturer’s stated load limit.

What is the maximum speed on the ST5+?


The ST5+ ships as a Class 2 e-bike, providing throttle and pedal assistance up to 20 mph.

Supported Class 3 settings may be available through the X‑LAB Bikes mobile app. E-bike classifications and permitted operating modes vary by location, trail, and roadway, so the rider is responsible for understanding and following all applicable laws.

Is the battery safe?


Yes. The ST5+ battery uses Tier-1 cells sourced from LG, and the battery and complete electrical system are tested and certified to UL 2271 and UL 2849.

Use only the approved X‑LAB charger and follow all charging, storage, and handling instructions. Stop using the battery or charger if you notice damage, swelling, excessive heat, leakage, smoke, or an unusual odor, and contact an authorized X‑LAB dealer.

Where can my ST5+ be serviced and repaired?


Most local bicycle shops can perform routine mechanical service, including brake adjustments, drivetrain maintenance, tire replacement, and wheel repairs.

For motor, battery, display, wiring, software, or other e-system work—as well as warranty claims—we recommend visiting an authorized X‑LAB dealer. The electrical system and integrated battery should not be opened or serviced by the rider.

What is the ST5+ maximum tire clearance?


The ST5+ supports tires up to 2.4 inches wide, providing substantial comfort, traction, and stability for commuting and recreational riding.

Actual clearance can vary by tire model, rim width, tread pattern, and fender position. Always verify sufficient clearance around the frame, fork, fenders, and other components after installing replacement tires.

Who makes the ST5+ motor and battery?


The ST5+ motor and battery system are developed and manufactured in-house by X‑LAB. The battery uses cells sourced from LG.

Designing the motor, battery, controls, and software as a complete system allows the components to work together as an integrated e-bike platform.

Can I remove the ST5+ throttle controller?


Yes. The throttle controller can be removed if you prefer a cleaner cockpit or do not want to use throttle assistance.

Because removal may involve electrical connections and system configuration, contact an authorized X‑LAB dealer. Do not cut, modify, or leave electrical connectors exposed.

Is the ST5+ battery removable?


The ST5+ battery is integrated into the frame and is not designed for routine removal by the rider.

When removal is required for service or replacement, it should be performed by an authorized X‑LAB mechanic. Riders should not attempt to open the frame or disconnect the battery themselves.